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Terms and Conditions

The rules under which we manufacture and supply ROSIMI houses and saunas for you.

In brief
  • We manufacture both houses and saunas under a contract for work.
  • 50% deposit on ordering, balance on completion before handover.
  • 2-year warranty from acceptance.
  • We carry out installation in suitable weather, at temperatures above −4 °C.
  • We first try to resolve disputes by agreement; consumers may contact the Czech Trade Inspection Authority (ČOI).

1. Introductory provisions

These General Terms and Conditions (GTC) of Moderní dřevěné domy, s.r.o., with its registered office at Vrbovec 324, 671 24 Vrbovec, Company ID (IČO) 10783407, registered in the Commercial Register maintained by the Regional Court in Brno, Section C, Insert 122830, govern contracts for work for the manufacture and supply of ROSIMI houses and saunas. They form an integral part of every contract. The binding content consists of the contract (the offer with specification), the site survey report and these GTC.

2. Subject of the contract

We undertake to produce the work in accordance with the specification in the contract, and to deliver and install it, unless agreed otherwise. The customer undertakes to accept the work and pay the price.

3. Ordering and conclusion of the contract

You order the work in writing on the basis of our offer. The contract is concluded upon mutual agreement and takes effect when the deposit is credited to our account. Before production, we may carry out an on-site survey; the site survey report forms part of the contract. The conditions for cancelling an order are set out in the full text of the GTC.

4. Price of the work

The price is based on the price list valid on the day the order is confirmed or, where applicable, on an individual agreement. Brochures and visualisations are for information only; minor deviations are permissible.

5. Payment terms

  • 50% of the price as a deposit on ordering
  • 50% on completion of the work, before handover
  • payment by bank transfer or, where applicable, in cash up to the statutory limit
  • invoices are payable within 7 days unless stated otherwise

6. Delivery, installation and site preparation

The delivery period runs from payment of the deposit and completion of the site survey. The customer shall provide a prepared site, an access road passable for vehicles of up to approx. 40 t and sufficient space for handling. We carry out delivery and installation at temperatures above −4 °C and in suitable weather. A handover report is drawn up on handover.

7. Risk of damage

The risk of damage passes to the customer upon delivery of the work to the agreed place.

8. Defects and warranty

The warranty period is 2 years from acceptance, unless agreed otherwise. Please report defects as soon as possible by e-mail to info@rosimi.cz stating the contract number, a description and photographs. We will decide whether the claim is justified within 3 days and remedy the defect within 30 days at the latest.

9. Retention of title

Ownership passes to the customer upon payment of the price in full and signature of the handover report.

10. Use and photographs of completed projects

Use the work in accordance with its purpose and the instructions provided. With the customer’s consent, we may photograph the finished work and use the photos for presentation purposes; consent may be withdrawn at any time.

11. Liability for harm

Both parties are liable for harm caused by a breach of their obligations to the extent stipulated by law and by the full text of the GTC.

12. Termination of the contract

The contract may be terminated by agreement or by withdrawal in the cases stipulated by law, the contract and the GTC.

13. Personal data

We process personal data in accordance with our Privacy Policy.

14. Dispute resolution

We first try to resolve disputes by mutual agreement. Consumers may contact the Czech Trade Inspection Authority (www.coi.cz), which is the competent body for the out-of-court resolution of consumer disputes.

15. Final provisions

Matters not governed by the contract and the GTC are governed by the Czech Civil Code. These GTC are effective from 1 November 2023.

Download PDF Questions: info@rosimi.cz · +420 721 287 714